Shipping Policy

Order Processing at Sand + Fog

Once your order is successfully placed at Sand + Fog, you may receive an order confirmation detailing your purchase. Please verify your order details, including the selected products and shipping address, to ensure accuracy.

Orders typically take 1-3 business days to process after payment confirmation. Processing times may extend during major promotional events, seasonal shopping spikes, public holidays, or unexpected inventory or operational delays. Note that processing duration is separate from shipping transit time.

Shipping and Delivery Timeframes

After processing, shipment delivery to customers within the United States generally requires between 5-15 business days. Actual delivery timing depends on factors such as destination, carrier performance, customs procedures, and local transit conditions.

The provided timeframes serve as estimates and are not guaranteed delivery dates.

Shipping Charges

Shipping fees applicable to your order are calculated during checkout and shown before payment completion. Any promotional shipping offers will have clear eligibility criteria outlined at checkout.

Package Tracking

When available, tracking details will be shared after your Sand + Fog order ships. Please allow some time for tracking information to become active in the carrier’s system.

Accuracy of Shipping Information

Customers are responsible for submitting complete and accurate delivery addresses. Should corrections be needed, contact Sand + Fog customer support promptly. Corrections may not be possible once the fulfillment process has started.

Possible Delivery Delays and Exceptions

Delivery can be delayed due to weather conditions, customs inspections, carrier disruptions, or incorrect address information. If you notice a significant delay or suspect your shipment is missing, please contact Sand + Fog’s support team at annmariegerbig@gmail.com for assistance.

Additional Shipping Considerations

Depending on your location and shipping destination, you may be responsible for duties, taxes, or import fees. These charges comply with applicable laws and will be handled in accordance with the shipping terms presented during checkout.